With that, support for the discontinued versions are no longer available. With regard to your Nitro Pro 10, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy. Kindly note that when an upgrade happens, the older version gets deactivated on our end and users are provided with a new license to match their upgrade version. After checking your purchase, you upgraded to Nitro Pro 13 using your Nitro Pro 12 serial number 234600-xxxxxx-xxx568.
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